Privacy Policy

Thanks for visiting our urbanartisan.com

This Privacy Policy describes our policies and procedures on the collection, use, disclosure, and sharing of your personal information when you use this website.

By using our website, you agree and understand that the information and material contained in this website implies and constitutes your consent to the terms and conditions mentioned below.

HOW WE COLLECT YOUR PERSONAL INFORMATION

Generally, we collect your personal information on a voluntary basis. However, if you decline to provide certain personal information that is marked mandatory, you may not be able to access certain Services or we may be unable to fully respond to your inquiry.

Information we collect directly. We collect information that you provide to us, such as:

• when you provide contact information, and send other personal information to us;
• when you complete or submit a form through urbanartisan.com , for example, "Contact Us" or “More Information” forms;
• when you submit orders or requests, or register for or use urbanartisan.com

When you register for an Account on our website or place an order, we may ask for your contact information

The personal information we may ask:

• First Name
• Last Name
• Email
• Shipping Address
• Phone Number

 

HOW WE USE YOUR PERSONAL INFORMATION

While the purposes for which we may process personal information will vary depending upon the circumstances, in general we use personal information for the purposes set forth below. Where GDPR or other relevant laws apply, we have set forth the legal bases for such processing in parenthesis

1. Providing support and services: including, for example, to provide products and services you request (and send related information), operate urbanartisan.com ; to communicate with you about your access to and use of our services; to respond to your inquiries; to provide troubleshooting, fulfil your requests and provide technical support; and for other customer service and support purposes.
2. Purchase and delivery of products and services: We use your personal information to take and handle orders, deliver products and services, process payments, and communicate with you about orders, products and services, and promotional offers.
3. Analyzing and improving our business: including to better understand how users access and use urbanartisan.com, to evaluate and improve our services and business operations, and to develop new features, offerings, and services; to conduct surveys, and other evaluations, such as customer satisfaction surveys; and for other research and analytical purposes.
4. Defending our legal rights: including to manage and respond to actual and potential legal disputes and claims, and to otherwise establish, defend or protect our rights or interests, including in the context of anticipated or actual litigation with third parties.
5. Complying with legal obligations: including to comply with the law, our legal obligations and legal process, such warrants, subpoenas, court orders, and regulatory or law enforcement requests.

 

HOW WE MAY SHARE YOUR PERSONAL INFORMATION

We may disclose the personal information that we collect about you as set forth below or as otherwise described at the time of collection or sharing.

1. Service providers: We may disclose personal information with third-party service providers who use this information to perform services for us, such as hosting providers, auditors, advisors, consultants, and customer service and support providers.
2. Third Parties:  We employ other companies and individuals to perform functions on our behalf. Examples include fulfiling orders for products or services, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, processing payments, transmitting content, and providing customer service. These third-party service providers have access to personal information needed to perform their functions, but may not use it for other purposes.
3. Business transfers: We may disclose or transfer personal information as part of any actual or contemplated merger, sale, and transfer of our assets, acquisition, financing or restructuring of all or part of our business, bankruptcy or similar event, including related to due diligence conducted prior to such event where permitted by law.
4. Legally required: We may disclose personal information if we are required to do so by law (e.g., to law enforcement, courts or others, e.g., in response to a subpoena or court order).
5. Protect our rights: We may disclose personal information where we believe it necessary to respond to claims asserted against us or, comply with legal process (e.g. warrants), enforce or administer our agreements and terms, for fraud prevention, risk assessment, investigation, and to protect the rights, property, or safety of us, our clients and customers or others.

 

HOW WE PROTECT YOUR INFORMATION

Your account is protected by your account password and we urge you to take steps to keep your personal information safe by not disclosing your password and by logging out of your account after each use. However, these measures do not guarantee that your information will not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software. By using our Service, you acknowledge that you understand and agree to assume these risks.

 

COOKIES

This document outlines how urbanartisan.com uses cookie tracking to enhance the user experience and comply with data privacy regulations.

What is cookie tracking?
Cookie tracking is a common way of keeping track of online visitors for a number of reasons, such as website analytics and user logins. Cookies are small text files that are stored on your browser when you visit a website. Cookies can store information such as your preferences, browsing history, device specifications, and location.

Why do we use cookie tracking?
We use cookie tracking to provide you with a personalized and seamless experience on our website. For example, cookies help us remember your shopping cart, your account details, your language settings, and your favorite products. Cookies also help us understand how you use our website, so we can improve our design, functionality, and content.

How do we obtain your consent?
We obtain your consent for cookie tracking by displaying a cookie notice on our website when you first visit it. The cookie notice informs you about the types of cookies we use, the purposes for which we use them, and how you can manage your preferences. You can accept or reject cookies by clicking on the appropriate button on the notice. You can also change your settings at any time by visiting our cookie policy page.

How do we respect your privacy?
We respect your privacy and comply with data privacy regulations such as the GDPR in the EU. We only use cookies that are necessary for the functioning of our website or that you have consented to. We do not share your personal data with third parties without your permission. We also provide you with the right to access, rectify, erase, or restrict the processing of your personal data. For more information, please read our privacy policy page.

 

LOG FILES

Most browsers collect certain information, such as your IP address, device type, screen resolution, operating system version and internet browser type and version. This information is gathered automatically and stored in log files.

THIRD PARTY ANALYTICS TOOLS

Our Website uses automated devices and applications operated by third parties, such as Google Analytics, which uses cookies and similar technologies to collect and analyze information about use of the Websites and report on activities and trends. This service may also collect information regarding the use of other websites, apps and online resources.

DO-NOT-TRACK SIGNALS

Please note that our Websites do not recognize or respond to any signal which your browser might transmit through the so-called 'Do Not Track' feature your browser might have.

SECURITY

We use technical, administrative, and physical controls in place to help protect Personal information from unauthorized access, use, and disclosure. Even so, despite our reasonable efforts, no security measure is ever perfect or impenetrable. In the event that the security of your account has been compromised, please immediately notify us by visiting (“Contact Us”).

DO NOT SELL MY DATA

Except as otherwise stated in this Privacy Policy, we do not sell, trade, rent or otherwise share for marketing purposes your Personal Information with third parties without your consent.

DATA RETENTION

We will retain your personal information for the period necessary to fulfill the purposes outlined in this privacy notice unless a longer retention period is required or permitted by law. We may retain personal information for longer where required by our legal and regulatory obligations, professional indemnity obligations, or where we believe it is necessary to establish, defend or protect our legal rights and interests or those of others. With respect to the data and files we handle as a processor, we retain this personal information in accordance with our clients’ instructions.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

• Request that a business deletes any personal data about the consumer that a business has collected.

• Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

 

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

• The right to access
• The right to rectification
• The right to erasure
• The right to restrict processing
• The right to object to processing
• The right to data portability

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

 

THIRD-PARTY WEBSITES

The Services may contain links to third-party services. When you click on those links, you will go to a third-party website where you will be subject to that service’s privacy policy or similar statement and terms of use, and we encourage you to read that policy statement. We are not responsible for the privacy practices of other services, and we expressly disclaim any liability for their actions, including actions related to the use and disclosure of personal information by those third parties.

 

CHANGES TO THIS POLICY

We may amend this Policy at any time. If we make any material change in how we collect, use, disclose, or otherwise process personal information, we may not post a notice regarding such change on the Services.

 

CONTACT US

If you have any questions or concerns about this Policy, please contact us using the following contact information: admin@urbanartisan.com