Any product once received by you, can be returned to us with a full refund only within 30 days after delivery of the product.
We shall reserve the right to reject the return of the Product;
- The price tags, brand tags, box, original packaging material, and accompanying accessories have been damaged or discarded by the User;
- The serial number/IMEI number/bar code of the Product, as applicable, does not match our records;
- The accessories delivered with the Product are not returned along with the Product, in an undamaged condition;
- There are any dents, scratches, tears or any other damage to the Products or any part thereof;
- Urban Artisan is satisfied that the Product has been rendered used, defective or unusable.